Manufacturer Warranty Policy
VID Wheels warrants that our wheels will not exhibit structural failure under normal and intended use for the lifetime of the wheels as long as the original purchaser (retail consumer) owns the wheels. The purchaser is to install the wheels as they were intended without any modifications. Failure to properly install the wheels or installing the wheels with additional hardware that wasn’t originally supplied with the wheels will be subject to voiding the warranty.
Structural warranty does not apply to the following conditions:
- Result of an accident or road conditions
- Improper use of the vehicle including, but not limited to, on and off-road racing.
- Exceeding the load rating of the wheels
- VID Wheels guarantees that the finish will not peel or lift on the face of the wheel for a period of two years from the original purchase date.
- Result of an accident or road conditions
- Improper use of the vehicle including, but not limited to, on and off-road racing.
- Improper use of cleaning chemicals
- Changing or modifying of color i.e paint, powder coat. Any custom color done to the wheels will results in a void finish warranty.
To initiate a warranty claim, the purchaser shall return the wheel for visual inspection to the retail or wholesale dealer from whom the product was originally purchased; along with a copy of the original sales receipt.
If returned products are found ineligible for warranty coverage, the product will be returned to the sender, without repair or replacement, at the sender’s expense. The warranty does not cover the cost of removal, shipping, installation, or re-installation of the wheel. The purchaser is responsible for the cost of said actions above.
IMPORTANT: Warranty cannot be transferred and is only applicable to the original purchaser with original invoice from our authorized dealer or from our own store.